Refunds may be granted up to 30 days from purchase Customers may be asked to provide a valid reason for claiming a refund. After the first 30 days have elapsed, a refund request will normally not be accepted unless there are convincing reasons justifying a refund.
The Beta Company may still consider the validity of refund claims up to a period of 60 days from the date of purchase and may issue a refund at its absolute discretion. After 60 days purchase is deemed to be final.
A refund can only be credited to the original account from which payment was made. If such account is closed, then no refund can be granted.
The Beta Company may take steps to restrict customers that make repeated purchases and requests for refunds from making further purchases through The Beta Company.
The Beta Company reserves the right to cancel a transaction in order to comply with credit card industry regulations, payment processor and banking rules, or the need to comply with legal requirements, intellectual property rights, court orders and law enforcement agencies.
Use of the The Beta Company platform to purchase or sell items requires your agreement to our Refund Policy.